My faithful old Husqvarna doesn’t give me a very good result when I’m trying to stitch in the ditch or attach binding. It’s a generic foot. That’s important here. Unhappy with my results, I decided to invest in a Singer branded walking foot to go with my new(ish) Singer machine. I am not going to name the Melbourne sewing machine retailer that I dealt with, and here’s why.
I rang the retailer last year to get prices and find out what they could offer me. They told me I could have a generic walking foot or a genuine Singer one which would be about $35 (I asked). OK, I thought, not that big a price difference from buying online, so I’ll go ahead. Besides, I have not yet found an online retailer who offers genuine parts and is able to ship to Australia. If you know of one, please let me know.
The retailer rang me during the week to let me know my walking foot had come in so we did a dash to pick it up. The cost: $52.80. Gasp! But I have the pyramids cot quilt to finish and I want to quilt it myself rather than sending it out. Erica’s baby is due in March, so the pressure’s on. I handed over the cash and the retailer handed over a small paper bag.
I took the chance to open the bag when we stopped for some morning coffee. As soon as I saw the cardboard and the print quality on the box I was suspicious. Low gloss cardboard, no branding and no graphic design on the box. No place of manufacture either.
I opened the box. Same story, no branding. Looks to me a lot like the generic low shank walking foot that I’m unhappy with on my Husqvarna.
Back we go, “There must be a mistake.”
“You can have your money back but I assure you we (the retailer) ordered this foot for you direct from Singer. All sewing machines are made in China these days, you know.”
Yes, I do know and I decided to keep the foot. I need it, and I believe the retailer’s response to be genuine. My best guess is it’s a matter of margins. The retailer gets stock from a distributor and if the distributor sources genuine parts, there isn’t enough margin in it, either for them or the retailer. If they stocked genuine parts, most likely they would be so expensive no-one would buy them.
I just hope the foot works. I’ll let you know.